Applies in: England & Wales Reviewed: 4 Nov 2026 by LawTheGuide editorial team Law as of: 1 Nov 2026 Written for residents affected by noise nuisance

How to make a noise complaint against a neighbour

Short answer

Persistent, unreasonable noise from a neighbour can amount to a statutory nuisance under the Environmental Protection Act 1990. Your local council has a duty to investigate a formal complaint and can serve an abatement notice. If the council fails to act, you can take your own action in the magistrates' court.

A one-off noise incident is unlikely to be a statutory nuisance — the law requires the noise to be "prejudicial to health or a nuisance," assessed objectively. Keep a detailed log before complaining formally.

21 Day deadline
5 Steps to follow
6 Items to gather
4 Primary sources

1 The rule

The main statutory authority for noise complaints is the Environmental Protection Act 1990. The relevant provisions are:

Environmental Protection Act 1990, ss.79–82 Layer 02 · Statutes and codes
"It shall be the duty of every local authority to take such steps as are reasonably practicable to investigate a complaint of a statutory nuisance made to it by a person living within its area."
Read the official text

A "statutory nuisance" includes noise emitted from premises so as to be prejudicial to health or a nuisance (s.79(1)(g)). The council must serve an abatement notice if satisfied the nuisance exists. The person responsible for the nuisance commits an offence if they breach the notice without reasonable excuse.

2 What you can do now

  1. Keep a noise diary

    Before making a formal complaint, keep a written log of every noise incident: date, time, duration, nature of the noise, and how it affected you. The log is key evidence for the council and any court proceedings. Apps such as the government-linked noise diary tools can help. At least two to three weeks of consistent records strengthens your case considerably.

  2. Speak to the neighbour (if safe to do so)

    A direct, polite conversation — or a written letter — sometimes resolves the problem without formal action. The neighbour may be unaware of the impact. If you have already tried this or it is not safe to do so (for example, if there has been any threatening behaviour), skip this step and go straight to the council. Record any response or refusal.

  3. Report to your local council's noise team

    Contact your local council's environmental health or noise team — most accept online reports. Provide your noise diary, the address of the property causing the problem, and your contact details. The council is obliged to investigate. You can ask to be kept informed of progress. If the noise is happening out of hours, most councils have an out-of-hours noise team or noise monitoring equipment that can be deployed.

  4. Ask the council to serve an abatement notice

    If the council is satisfied that a statutory nuisance exists, it must serve an abatement notice on the person responsible, requiring them to stop or reduce the noise within a specified time (typically 21 days). Breach of an abatement notice is a criminal offence punishable by a fine. If the council decides not to serve a notice and you disagree with that decision, you can complain to the Local Government and Social Care Ombudsman or take your own action in the magistrates' court under s.82 of the Act.

  5. Make your own s.82 application to the magistrates' court (if council fails to act)

    Under s.82 of the Environmental Protection Act 1990, any person aggrieved by a statutory nuisance can apply directly to the magistrates' court, without going through the council. You must first serve a written notice on the person responsible (at least 3 days' notice for noise, 21 days for other nuisances) warning them of your intention. If the court is satisfied the nuisance exists, it can make an abatement order and award you costs. Seek legal advice before taking this step — the evidence standard in court is higher than a council complaint.

3 When this does not apply

  • If you are a tenant and the noise is coming from a neighbouring property in the same building, your landlord may also have obligations to act — check your tenancy agreement and report to your landlord in writing.
  • Noise from a local business, construction site, or licensed premises may be regulated under different rules (planning conditions, licence conditions, or the Noise Act 1996 for licensed premises after 11pm). The local council is still the first port of call.
  • If the neighbour is a tenant, you can also complain to their landlord — private landlords and housing associations are obliged under the tenancy agreement and in some cases under statute (the Anti-social Behaviour, Crime and Policing Act 2014) to address noise nuisance by their tenants.

4 Common questions

What counts as a statutory nuisance for noise?

Noise is a statutory nuisance under the Environmental Protection Act 1990 if it is emitted from premises so as to be "prejudicial to health or a nuisance." In practice, the council's environmental health officers assess the noise against objective criteria — volume, time of day, duration, frequency. Brief or occasional noise (a party once a year, a dog that rarely barks) is unlikely to meet the threshold. Persistent, unreasonable noise — particularly at night — is more likely to qualify.

What if the council says it cannot take action?

If the council decides not to serve an abatement notice and you disagree, you have two options: (1) make a complaint to the Local Government and Social Care Ombudsman if the council has failed in its duty; or (2) apply directly to the magistrates' court under s.82 of the Environmental Protection Act 1990, serving the noise-maker with at least three days' written notice first. The court application is independent of the council.

Can I sue for damages for noise nuisance?

Yes, in a civil nuisance claim. If the noise amounts to an unreasonable interference with your use and enjoyment of your property, you can bring a private nuisance claim in the county court for damages and an injunction. However, this is a more complex and expensive route than the statutory noise complaint route — seek legal advice before pursuing it. The <a href="/glossary/duty-of-care" class="body-link">duty of care entry</a> and the <a href="/glossary/tort" class="body-link">tort entry</a> explain the underlying legal framework.

Does the law protect me from noisy neighbours at night?

Yes — the Noise Act 1996 specifically deals with excessive noise from domestic premises between 11pm and 7am. If a local authority receives a complaint about noise during these hours, it must investigate and can issue a warning notice. If the noise continues after the warning, it can seize noise-making equipment. The Environmental Protection Act 1990 also applies to night-time noise as a statutory nuisance. See the <a href="https://www.gov.uk/how-to-resolve-neighbour-disputes/complain-about-noise" target="_blank" rel="noopener noreferrer">GOV.UK guidance on neighbour noise</a>.

Sources

Related reading

Next stage · 05 Resolve: mediation and further formal steps